Privacy Policy

Gemassist Brain, LLC respects your privacy. This Privacy Policy explains how we may collect, use, store, and protect information when you visit our website, submit a form, join a waitlist, request a commission, make a donation, purchase an item, or otherwise interact with us online.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide through this website, including but not limited to:

• Name

• Email address

• Phone number

• Mailing or billing address

• Commission request details

• Donation or payment information

• Messages submitted through contact forms

• Waitlist or newsletter signup information

• Community or story submissions

• Photos, references, or inspiration materials you choose to send

• Any other information you choose to provide

  
  

We may also collect basic website usage information automatically, including but not limited to:

• Browser type

• Device type

• IP address

• Pages visited

• Time spent on the website

• Referring website

• General location data

  
  

How We Use Your Information

We may use the information we collect to:

• Respond to questions, messages, and requests

• Review and manage commission inquiries

• Send updates about waitlists, releases, events, or offerings

• Process donations, payments, or purchases

• Provide customer service

• Improve our website, content, and user experience

• Share newsletters, announcements, or community updates if you sign up for them

• Maintain website security

• Comply with legal, financial, or business obligations

We do not sell your personal information.

Email Communications

If you sign up for emails, waitlists, updates, or community communications, we may use your email address to send relevant messages from Gemassist Brain, LLC.

You may unsubscribe from marketing or newsletter emails at any time by using the unsubscribe link in the email, if available, or by contacting us directly at deborahmarieart@gmail.com.

We may still send necessary transactional or administrative emails related to commissions, donations, purchases, or direct requests.

Donations, Payments, and Purchases

If you make a donation, purchase, or payment through this website, your payment may be processed by a third-party payment provider.

Gemassist Brain, LLC does not directly store full credit card numbers or banking information unless clearly stated through a secure payment system. Payment processors may collect and process your payment details according to their own privacy policies and terms.

We may receive limited payment-related information, including but not limited to:

• Name

• Email address

• Billing details

• Transaction amount

• Date of payment

• Payment status

  
  

Commission Requests and Custom Work

If you submit a commission request, we may collect information about your project idea, inspiration, preferred materials, budget, timeline, and contact details.

This information is used to:

• Review your request

• Communicate with you

• Provide pricing

• Plan the project

• Complete accepted work

  
  

Please do not submit sensitive personal information unless it is necessary for the project and you are comfortable sharing it.

Personal Stories and Sensitive Information

Gemassist Brain, LLC may share content related to healing, creativity, brain injury, neuroplasticity, personal growth, and lived experience.

If you submit a personal story, testimonial, comment, or community contribution, please be mindful of what you choose to share. Some information may feel personal or sensitive, especially if it relates to:

• Health

• Trauma

• Recovery

• Identity

• Life experiences

• Personal beliefs

• Family or relationships

• Medical history

  
  

We will make reasonable efforts not to publicly share sensitive personal information without permission. However, you should only submit information you are comfortable providing.

How We Share Information

We may share information with trusted third parties who help us operate the website and business, such as:

• Website hosting providers

• Email marketing platforms

• Payment processors

• Form or database tools

• Analytics providers

• Customer service or administrative support tools

• Legal, accounting, or business service providers

  
  

These third parties are only given access to information as needed to perform their services.

We may also share information if required for:

• Legal compliance

• Court orders or legal process

• Safety concerns

• Fraud prevention

• Protecting the rights, property, or safety of Gemassist Brain, LLC

• Responding to lawful requests from authorities

  
  

Third-Party Links

This website may include links to third-party websites, platforms, or tools, including but not limited to:

• Social media platforms

• Online shops

• Donation tools

• Payment processors

• Community groups

• Outside resources

• Partner or affiliate websites

  
  

We are not responsible for the privacy practices, content, security, or policies of third-party websites. When you leave our website, your activity is governed by that third party’s privacy policy.

Cookies and Tracking Technologies

This website may use cookies or similar technologies to:

• Improve website functionality

• Remember preferences

• Understand website traffic

• Analyze how visitors use the site

• Improve content and user experience

  
  

Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

Some parts of the website may not function properly if cookies are disabled.

Analytics

We may use analytics tools to better understand how visitors interact with the website.

These tools may collect information such as:

• Pages visited

• Time on site

• General location

• Browser type

• Device type

• Referral source

• Visitor behavior

  
  

This information helps us improve the website, content, and user experience.

Data Security

We take reasonable steps to protect the information submitted through this website.

However, no website, online form, email system, or internet transmission is completely secure. We cannot guarantee absolute security of your information.

Please avoid submitting highly sensitive information through website forms or email unless necessary.

Data Retention

We may keep personal information for as long as needed to fulfill the purpose it was collected for, including but not limited to:

• Communication

• Business records

• Legal compliance

• Accounting

• Dispute resolution

• Website management

• Commission history

• Donation or payment records

  
  

We may delete or anonymize information when it is no longer needed.

Children’s Privacy

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we have about you

• Request corrections to inaccurate information

• Request deletion of certain personal information

• Opt out of marketing emails

• Ask how your information is used

• Withdraw consent where applicable

  
  

To make a privacy request, contact us at deborahmarieart@gmail.com.

Do Not Sell Personal Information

Gemassist Brain, LLC does not sell personal information.

If this changes in the future, this Privacy Policy will be updated to explain what information is shared, why it is shared, and what choices may be available to you.

International Visitors

If you access this website from outside the United States, please understand that your information may be processed and stored in the United States or in locations where our service providers operate.

By using this website, you acknowledge that your information may be transferred to and processed in these locations.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

When updates are made, the effective date may be changed. Continued use of the website after updates are posted means you accept the revised Privacy Policy.

Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Gemassist Brain, LLC

Email: deborahmarieart@gmail.com